Privacy Policy for Norivexalora

At Norivexalora, safeguarding your personal information is important to us. This policy outlines how we collect, use, and protect data when you interact with our gardening services.

Information We Collect

We collect personal and usage information to improve our service and communication with you.

• Details you provide such as your name, address, email, and phone number during service requests.
• Communications between you and our team, including emails and written correspondence.
• Usage information about website interactions, visits, and preferences to enhance our user experience.
• Any feedback or survey responses you voluntarily submit to help us improve.

How We Use Your Data

We use your information only for relevant business, legal compliance, and direct communication.

• To contact you about gardening appointments, updates, or service changes you request.
• To enhance and personalise your experience on our website and services.
• To analyse usage patterns and trends that help us improve our site and communications.
• To comply with South African legal requirements and data protection obligations.

Legal Basis for Processing

We process your data with your consent or as required for service provision and compliance.

This includes performance of contracts, meeting legal obligations, or responding to your requests as permitted by law.

Sharing Information

We limit sharing your details to service delivery and legal requirements only.

• Information may be shared with partner subcontractors performing gardening work on our behalf when necessary.
• We share data with legal authorities if required by law or court order for compliance or safety.
• In the event of a business change, such as a merger, your data may be transferred with the same privacy commitments.

Data Security

We implement technical and organisational measures to keep your information secure and restrict data access to authorised personnel only. However, no online method is completely risk-free, and we encourage safe internet practices.

Your Rights

You can review, update, or request deletion of your personal data at any time.

• Request a summary of the information we hold about you and how it is used.
• Ask for corrections or updates to any inaccurate personal information.
• Withdraw consent where processing relies on your permission or opt out of marketing.
• Request erasure of your details, subject to applicable laws and business requirements.

Cookies and Tracking

Our site uses cookies to optimise user experience, collect service analytics, and offer relevant content. Use your browser settings to manage cookies as you prefer.

Cookie Policy Cookie Policy

Contact Us

For privacy questions, concerns, or requests about your personal information, contact Norivexalora at:

Changes to This Policy

Policy details may be revised occasionally. Updates are published with dates to keep you informed of our practices.